The Customer Experi Position Summary - Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. Please try again with a different keyword or location. Thanks to that mindset, I think customers feel comfortable speaking with me," says Sue. Report biased content Permissions Flexible schedules are available between 7AM and 7PM . Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote The vision of the Pearson Clinical Assessments Customer Specialist is to create strategic alignment to customer expectation, customer experience, outcomes, and goals by creating a hassle-free experience that supports customer retention, satisfaction, and growth that is mutually beneficial. Current Search Criteria . $48,942 / yr. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Our customer experience specialists are working hard to get to know you the person "beyond the screen" and understand your business, the clients you serve, and how they can best support you. For all other issues, we'll connect you to an agent if one is available. As they get to know you, we invite you to learn a little more about them. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote The estimated base pay is $44,685 per year. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are . $40,136 / yr. Sue provides customer service at all levels, including at check in and the gates as well as to Air Canada's Customer Care Team. View the job description, responsibilities and qualifications for this position. The main purpose of a Customer Service Specialist is to be a 'professional' for direct "I treat people like I would like to be treated. Meet Sue, Customer Experience Specialist at Air Canada. Leverage your professional network, and get hired. Customer Experience Specialist Jobs No results found. Customer Support salaries - 6 salaries reported. $35,721 / yr. Pearson insights Based on 672 survey responses What people like Supportive environment Clear sense of purpose Time and location flexibility Areas for improvement Sense of belonging Training is horrible Customer Experience Specialist (Current Employee) - Remote - May 21, 2021 I started two months ago. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Meet Rashonda Harris, Customer Experience Specialist US Customer Service Team January 11, 2022 Share this page "Making someone's life easier starts with a smile." Rashonda Harris doesn't view her customers as "just another voice on the phone". More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. $48,632 / yr. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Customer Experience Specialist- Remote Providence, Rhode Island include project work, advanced technical troubleshooting, research and analysis. Position SummaryPearson is seeking motivated individuals to join the Customer Experience/TechSee this and similar jobs on LinkedIn. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Additional duties also include project work, advanced technical troubleshooting, research and analysis. While we work hard to present unbiased content, we want to hear from students and educators who have concerns about Pearson material so we can investigate and fix potential problems. Customer Service Representative salaries - 41 salaries reported. Posted 12:00:00 AM. Customer Success Representative salaries - 9 salaries reported. Give us a call at 1-800-627-7271 "We are transitioning to a hand-picked, US-based team who will have the product knowledge you rely on." "Customer experience isn't just one thing; it's the holistic perception of how your customer feels after each interaction." - Shantel Love See our progress at a glance Customer Experience Specialist - ( 2112753 ) Description Learning is the most powerful force for change in the world. Customer Experience Specialist Remote Jobs . Contact Us Click on the Pearson Virtual Assistant at the bottom right for customer service inquiries. If agents are not available, a case will be created and an agent will email you as soon as possible. View the job description, responsibilities and qualifications for this position. 65 reviews from Pearson employees about working as a Customer Service Representative at Pearson. Learn about Pearson culture, salaries, benefits, work-life balance, management, job security, and more. Rachel 'Fuel and Adblue' Pearson Solutions Manager Key Accounts and FORS Practitioner with 15 years experience in the fleet and fuel industry. Apply for the Job in Customer Experience Specialist- Remote at Remote in Pierre, SD. Please note, Order Statuses will be provided immediately. Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Come along on the journey with us and meet the team. Flexible schedules are available between 7AM and 7PM . Apply for the Job in Customer Experience Specialist- Remote at Remote in Tallahassee, FL. Customer Services Specialist (Fixed term contract) Cape Town, South Africa Apply Now Internals Apply Here Share this job Main Purpose To execute effective and efficient handling of all customer enquiries received via phone, email, fax, reps or website across the entire value-chain and promote customer self service through the B2B and B2C channels. Salary. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. View the job description, responsibilities and qualifications for this position. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote AdBlue specialist. The end-point assessment in this specification relates to the Customer Service Specialist Apprenticeship Standard. View the job description, responsibilities and qualifications for this position. Apply for the Job in Customer Experience Specialist- Remote at Remote in Lincoln, NE. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business. Additional duties also include project work, advanced technical troubleshooting, research and analysis. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. Pearson is dedicated to fighting systemic racism and creating bias-free content that reflects the diversity of all learners. Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. New Customer Support Specialist jobs added daily. Customer Service salaries - 10 salaries reported. The estimated total pay for a Customer Experience Specialist at Pearson is $67,357 per year. Today's top 94 Customer Support Specialist jobs in Stockholm, Stockholm County, Sweden. Jobs at Pearson Customer Specialist positions See more jobs Placement Specialist United States 2 days ago Student Services Assistant Orlando, FL 16 days ago Specialist Image Resources Sacramento, CA 1 hour ago Student Services Assistant Elk Grove Village, IL 16 days ago Student Services Assistant Chandler, AZ 16 days ago Average Pearson Customer Service Representative hourly pay in the United States is approximately $14.98, which is 9% above the national average. The apprenticeship is at level 3 and is for apprentices working in the role of a Customer Service Specialist. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Apply for the Job in Customer Experience Specialist- Remote at Remote in Helena, MT.
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